Helpdesk (for top-ups)

Any questions or problems? First check out our FAQ

Didn't receive your top-up ?

Call 023 5555 112

Contact form

Please contact your mobile phone operator.

Unfortunately, we can't give any refunds after the topup-code has been delivered to you.

Normally you will receive your code within minutes after your payment. But occasionally a slight delay in the delivery of the text message might occur. Please contact the helpdesk if the waiting time exceeds 30 minutes.

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Questions during office hours will normally be answered the same day.
Questions arriving during evenings or weekends will normally be answered before 10:00 the following workday.
We thank you for your understanding.